Policy Information
At The St. Kitts Taxi Cooperative Society, we are committed to providing exceptional service with transparency, flexibility, and professionalism. Please review the following policies to ensure a smooth and enjoyable experience:
Booking & Cancellation Policy
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Cancellations must be made at least 48 hours in advance of your scheduled service time to qualify for a full refund.
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Cancellations made less than 48 hours before the scheduled service may not be eligible for a refund.
Cruise Ship Delays or Cancellations
We understand that cruise schedules may change due to weather or unforeseen circumstances. If your cruise ship is delayed or cancelled, and you are unable to participate in your booked tour or service:
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Your transaction will be fully refunded upon confirmation of the delay or cancellation.
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Please notify us as soon as you are made aware of changes to your cruise schedule.
Refunds
Refunds are typically processed within 5–7 business days after a cancellation is approved depending on the bank.
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